3CX - cwh.hk

Keep Business Messaging Professional with 3CX

Do you still use consumer apps to check incoming business messages? Are you giving out WhatsApp and personal numbers to chat with your colleagues? Not only is this very personal, unmonitored and unlogged, it is also unprofessional. 3CX allows you to send text messages, as well as integrate Facebook, without giving out your personal account. You can even access from your mobile device and respond to clients while you’re on the go.

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Send SMS from your business number.

  • Send and receive SMS/text from 3CX.
  • Route incoming text messages directly to queues not individuals.
  • Text using your business number.
  • Prioritize messages in the queue. Ensure timely replies.

Keep in touch with colleagues.

  • Communicate through business text, not personal apps.
  • Send text messages, links and more at no additional cost.
  • Save money on 3rd party services.
  • Message colleagues on the go or from home.

Manage Messages and Increase Productivity.

  • Shoot off quick appointment reminders via SMS.
  • Reply to Facebook messages right from the 3CX extension.
  • Reports for insights into text messaging effectiveness.
  • Match contacts to an integrated CRM for universal contact tracking.
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3CX - cwh.hk

Live Chat & Talk:

Connect with Customers from your Website

3CX Live Chat & Talk plugin

The 3CX Live Chat & Talk plugin allows your website visitors to chat and call your company in real-time. No need to call your 800 number – they can connect with a single click. Connect visitors to your call centre or sales team and watch conversion rates skyrocket! Calls are forwarded to your phone system free of charge using WebRTC technology.

Keep all your communications on one platform and save admin time, learning curve and monthly subscriptions! Your agents will love it and so will your customers!

The plugin is free, the calls and chats are free – all you need is 3CX Phone System.

Remote Teaching - cwh.hk

Turn Visitors into Conversions

The average website visitor will only stay on your site for 15 seconds and most websites have a 20%-40% bounce rate.
With the 3CX plugin you can:
Capture your website visitors once they’re on your site
Help them find what they’re looking for in real time
Turn visitors into leads faster
Know what they’re looking for before you start pitching

Sometimes text chat just isn’t enough!

While there are many chat plugins available, only 3CX offers you the ability to elevate chats with your website visitors to voice or video calls.
Elevate chat to voice or video call
Avoid customers having to call a number and speak to another team / agent
Convert more leads into sales
Increase customer satisfaction

Chat and Call from a Single Interface

With 3CX agents can see all communication made with a customer in one place, and your customers never have to repeat themselves again. Make your company easy to do business with.
Phone, Video and Chat from one interface
All communications are visible to all agents
Save money – pay for one system per year
Learn and deploy one system